seagull overhead

Courtly Manners: Are Your Emails Rude?

By Crystal Rockwood At a legal industry retreat where 25 attorneys from various firms and companies are discussing business outreach strategy, opinions about email etiquette fly around the room – many delivered like an unwelcome gift from a seagull. “No one cares if you sign your name or not to an email,” one attorney says...

Los Angeles Daily Journal

Business Etiquette for the Win

By Crystal Rockwood As legend goes, Ray Kroc of McDonald’s could not decide between two executives for a high-powered position so he took them both to lunch. When the food arrived, one executive immediately salted his food while the other, tasted it first. Kroc decided the executive who first assessed the situation rather than assumed...Continue reading

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