Lizzie Post Would Like Your Attention. Please.
Yankee Magazine’s November 2019 issue is an in-depth look at efforts to continue education around civility. A new generation is carrying on Emily Post’s crusade to teach politeness and manners, at a time when both seem to be sorely lacking. According to Crystal Rockwood, inadvertent offenses typically ignite crisis PR situations. READ ORIGINAL ARTICLE HERE...Continue reading
Lawyer Etiquette During the Holidays: Avoid the ‘Naughty List’
By Crystal Rockwood It is that time of year again where ample opportunities exist to build or blow up client and family relations. Can you avoid the “naughty list”? Certainly. Here are some tips for mastering awkward encounters. Particularly irksome to many attorneys is the holiday greeting. “It’s like walking on eggshells,” says William Shreve,...Continue reading
Business Etiquette for the Win
By Crystal Rockwood As legend goes, Ray Kroc of McDonald’s could not decide between two executives for a high-powered position so he took them both to lunch. When the food arrived, one executive immediately salted his food while the other, tasted it first. Kroc decided the executive who first assessed the situation rather than assumed...Continue reading